Frequently asked questions about gifts and flowers
Currently, we don’t offer gift vouchers that can be redeemed against a Cunard voyage.
Currently, we don’t offer gift vouchers that can be used to pay for Shore Experiences.
Yes. We offer a wide selection of gifts and gift packages that you can arrange as a surprise for someone sailing on our ships.
These include:
- Champagne and chocolates
- Flower bouquets
- Freshly baked cakes
- Photography shoots
- Alternative dining experiences
Ordering for someone else:
You’ll need to place your order at least four days before the voyage departs by calling our Customer Contact Centre on 0344 338 8641 and giving the recipient’s full name and date of birth. Lines are open Monday to Friday from 8.30am to 8pm, Saturday from 08:30am to 6:00pm, and Sundays and bank holidays from 10am to 5pm. Local call charges apply.
Ordering for yourself:
If you have a Cunard voyage booked and would like to order a gift to your stateroom, you can do this on My Cunard, up to four days before your voyage departs.
Gift packages and flowers are subject to availability and will be delivered to your stateroom on embarkation day. If you cancel your order more than four days before the start of your holiday, you’ll receive a full refund. If you cancel within four days of the start of your holiday, we’re unable to offer a refund.
Yes. We offer a variety of beautiful bouquets that can be delivered to the stateroom of a guest on board our ships. You’ll find a full list of our floral arrangements here.
You’ll need to place your order at least four days before the voyage departs by calling our Customer Contact Centre on 0344 338 8641 and giving the recipient’s full name and date of birth. Lines are open Monday to Friday from 8.30am to 8pm, Saturday from 08:30am to 6:00pm, and Sundays and bank holidays from 10am to 5pm. Local call charges apply.
Gift packages and flowers are subject to availability and will be delivered to your stateroom on embarkation day. If you cancel your order more than four days before the start of your holiday, you’ll receive a full refund. If you cancel within four days of the start of your holiday, we’re unable to offer a refund.
We offer a Birthday Package, which includes a cake, bottle of prosecco, and more.
You’ll need to place your order at least four days before the voyage departs by calling our Customer Contact Centre on 0344 338 8641 and giving the recipient’s full name and date of birth. Lines are open Monday to Friday from 8.30am to 8pm, Saturday from 08:30am to 6:00pm, and Sundays and bank holidays from 10am to 5pm. Local call charges apply.
If you have a holiday booked and would like to order the Birthday Package for a guest in your stateroom, you can do this on My Cunard.
Gift packages and flowers are subject to availability and will be delivered to your stateroom on embarkation day. If you cancel your order more than four days before the start of your holiday, you’ll receive a full refund. If you cancel within four days of the start of your holiday, we’re unable to offer a refund.
Absolutely. We offer a wide range of gift packages for every occasion. Whether it’s chocolates and Champagne, a spa treatment at Mareel Wellness & Beauty, or a romantic meal, we’d love to help you make a guest’s voyage extra-magical. You can view all of our gift packages here.
You’ll need to place your order at least four days before the voyage departs by calling our Customer Contact Centre on 0344 338 8641 and giving the recipient’s full name and date of birth. Lines are open Monday to Friday from 8.30am to 8pm, Saturday from 08:30am to 6:00pm, and Sundays and bank holidays from 10am to 5pm. Local call charges apply.
If you are sailing on the voyage and would like to order the gift to your own stateroom, you can do this on My Cunard.
Gift packages and flowers are subject to availability and will be delivered to your stateroom on embarkation day. If you cancel your order more than four days before the start of your holiday, you’ll receive a full refund. If you cancel within four days of the start of your holiday, we’re unable to offer a refund.
Absolutely. We offer a range of gift packages and treats which are perfect for celebrating special occasions on board our ships.
You’ll need to place your order at least four days before the voyage departs by calling our Customer Contact Centre on 0344 338 8641 and giving the recipient’s full name and date of birth. Lines are open Monday to Friday from 8.30am to 8pm, Saturday from 08:30am to 6:00pm, and Sundays and bank holidays from 10am to 5pm. Local call charges apply.
If you are sailing on the voyage and would like to order the gift to your own stateroom, you can do this on My Cunard.
Gift packages and flowers are subject to availability and will be delivered to your stateroom on embarkation day. If you cancel your order more than four days before the start of your holiday, you’ll receive a full refund. If you cancel within four days of the start of your holiday, we’re unable to offer a refund.
Yes, we offer a Birthday Package, which includes a freshly baked cake we’ve prepared for you on board.
You’ll need to place your order at least four days before the voyage departs by calling our Customer Contact Centre on 0344 338 8641 and giving the recipient’s full name and date of birth. Lines are open Monday to Friday from 8.30am to 8pm, Saturday from 08:30am to 6:00pm, and Sundays and bank holidays from 10am to 5pm. Local call charges apply.
If you are sailing on the voyage and would like to order the gift to your own stateroom, you can do this on My Cunard.
Gift packages and flowers are subject to availability and will be delivered to your stateroom on embarkation day. If you cancel your order more than four days before the start of your holiday, you’ll receive a full refund. If you cancel within four days of the start of your holiday, we’re unable to offer a refund.
Yes, you can surprise someone with one of our on board gift packages, such as the Luxury Celebration Package.
You’ll need to place your order at least four days before the voyage departs by calling our Customer Contact Centre on 0344 338 8641 and giving the recipient’s full name and date of birth. Lines are open Monday to Friday from 8.30am to 8pm, Saturday from 08:30am to 6:00pm, and Sundays and bank holidays from 10am to 5pm. Local call charges apply.
If you are sailing on the voyage and would like to order the Celebration Package to your own stateroom, you can do this on My Cunard.
Gift packages and flowers are subject to availability and will be delivered to your stateroom on embarkation day. If you cancel your order more than four days before the start of your holiday, you’ll receive a full refund. If you cancel within four days of the start of your holiday, we’re unable to offer a refund.
On each of our Queens, we offer a range of gift packages to help guests looking to celebrate special occasions such as birthdays, anniversaries, and honeymoons. From chocolates and Champagne to spa treatments at Mareel Wellness & Beauty and romantic meals, we’d love to help you make someone’s voyage extra-magical. You can view all our gift packages here.
Depending on the occasion, you may also wish to consider booking one of our exclusive and romantic Celebrations at Sea packages.
You’ll need to place any pre-voyage gift orders at least four days before the voyage departs by calling our Customer Contact Centre on 0344 338 8641 and giving the recipient’s full name and date of birth. Lines are open Monday to Friday from 8.30am to 8pm, Saturday from 08:30am to 6:00pm, and Sundays and bank holidays from 10am to 5pm. Local call charges apply.
If you are sailing on the voyage and would like to order a gift to your own stateroom, you can do this on My Cunard.
Gift packages and flowers are subject to availability and will be delivered to your stateroom on embarkation day. If you cancel your order more than four days before the start of your holiday, you’ll receive a full refund. If you cancel within four days of the start of your holiday, we’re unable to offer a refund.
To get in touch with our Celebrations at Sea team, please call 0344 3388 004 or email ceremonies@carnivalukgroup.com. Our lines are open Monday to Friday from 9am to 5pm, excluding bank holidays. Local call charges apply.
You can book a voyage as a gift for someone if you’re the lead guest on the booking and the recipient is sailing with you.
Either book the voyage you want to gift via our website or call our Customer Contact Centre on 0344 338 8641. Lines are open Monday to Friday from 8.30am to 8pm, Saturday from 08:30am to 6:00pm, and Sundays and bank holidays from 10am to 5pm. Local call charges apply.