If your voyage was cancelled due to one of our previously announced pauses in operations, we are truly sorry. You are entitled to a full refund of monies paid or a Future Cruise Credit (FCC) worth 100% of monies paid towards your cruise fare, plus an additional credit amount as a gesture of goodwill. Your FCC can be redeemed against any voyage on sale .

Keeping you updated

Our latest sailing news and announcements.

We are delighted to have all three Cunard Queens sailing guests to the four corners of the world once again. We also look forward to welcoming our newest ship to the fleet – Queen Anne – in 2024.

Over the last two years, we have learned that adaptability and regular communication is vital. Therefore, as the world continues to evolve in ways that cannot always be predicted, we will update this page frequently to keep you informed with announcements that may affect our voyages.

Please return to this page to check for updates should you have any concerns regarding travel health advisories in the future. If you have a booking affected by a previous announcement, please browse the information below to help you decide what to do next.

If your booking with Cunard was cancelled by us, you are entitled to Future Cruise Credit (FCC) to use on a new booking.

If you would prefer a 100% cash refund on the monies you have paid, please complete an online refund request form. To complete the form, you will need your six-character booking reference, which can be found on your booking confirmation or any other email relating to your voyage.

Please note that if you had booked one of these now cancelled cruises using a Future Cruise Credit (FCC) from a previously cancelled cruise, you have the option to request a refund for 100% of the monies you originally paid, or use this FCC amount for a future booking. Any monies paid on top of your FCC will also be credited back as FCC.

Once your request has been received and validated it will be processed as quickly as possible, and we will then be in touch to confirm that all is in order.

If your Cunard booking was cancelled by us due to our pause in operations caused by the Covid-19 pandemic, you will have received a Future Cruise Credit (FCC) worth 100% of the monies paid towards your cruise fare, plus an additional credit as a gesture of goodwill. All FCCs were applied to guest accounts (via Cunard World Club numbers) in the weeks following voyage cancellation and can be used for any new sailing that’s on sale at the time of booking. These FCCs do not have an expiry date and can be used at any time.

If you had made this booking using your FCC from a previously cancelled voyage, you will have received the same value of that FCC back. Any additional monies paid on top of the original FCC will be credited as FCC.

You can put your FCC towards a new booking for any voyages on sale now or on new voyages that we introduce in the future. We currently have a wide range of itineraries on sale up until mid-2024.

You can also use your FCC to upgrade your stateroom or fare type on an existing booking.

You can use your FCC to book online (visit our FCC guide for more information), via your travel agent, or by calling us on 0344 338 8641.

For information on FCCs, please visit our FAQ page, and visit our FCC guide for more information on how to use it online.

Any FCCs issued purely as a gesture of goodwill, for example as a result of you being denied boarding due to Covid-19 or having to isolate on board, are valid for two years from the date of issue.

Now that all our Queens are back on the oceans, we are constantly reviewing our health and well-being protocols to cover every aspect of a holiday with us. These are in place to protect your well-being, but still ensure you enjoy the Cunard holiday you hope for.

The steps we’re taking are in line with the very latest guidance and have the ongoing endorsement of not only the UK Government and CLIA, our industry body, but are guided by a number of world-leading experts helping not only Cunard but every brand in the Carnival Corporation, our parent company.

You’ll find full details, plus several helpful guides to help you prepare right up until the day you sail, on our Covid-19 hub and related pages.

For guest and media enquiries, please contact us.