Special dietary requirements
How we support your dietary requirements
Dietary requirements we can cater for on board our ships include:
Allergies |
Special diets and
|
| Celery | Baby food |
| Cereals containing gluten | Diabetic |
| Crustaceans | Gluten free |
| Eggs | Halal |
| Fish | Kosher |
| Lupin | Lactose intolerant/dairy free |
| Milk | Low/no fat |
| Molluscs | Low/no salt |
| Mustard | Low cholesterol |
| Peanuts | Soft food/puree |
| Sesame | |
| Soybeans | |
| Sulphur dioxide and sulphites | |
| Tree nuts | |
When you book, we need you to...
If you book through our website, you must call our Customer Contact Centre on 0344 338 8641 (local call charges apply) as soon as possible after booking to inform us of special dietary requirements or food allergies.
Vegetarian and vegan options are available as standard across our fleet in all restaurants. You only need to tell us about vegetarian or vegan requirements if you’ve booked a fly‑cruise through Cunard and your flight includes a meal, so we can ensure the airline caters to you.
Guests who require baby food must inform us of this no later than eight weeks before they sail. The baby food we offer is Hipp Organic baby food jars (Stage 1 and Stage 2 only). If we’re advised any later, or the voyage is booked within this time, we unfortunately won’t be able to accommodate this.
We ask that guests advise us of all allergy or dietary requirements at the time of booking, and no later than three days prior to travel.
If you’re still unsure if your dietary needs can be catered for on board our ships, please call our Customer Contact Centre on 0344 338 8641. We’ll do our best to accommodate your needs, and we’ll confirm by email (typically within five days), to let you know if we can cater for your dietary requirements.
If there are any changes to your dietary requirements or allergies in advance of your voyage, please call our Customer Contact Centre on 0344 338 8641 as soon as possible, before your voyage, so we can update your dietary records.
On board your ship
We’ll always do our best to provide tailored menu options that accommodate your dietary needs on board.
Upon embarking on your ship, you’ll be contacted by the Head Waiter (they will call your stateroom or meet you in the main dining room) to welcome you on board, explain how to order your food, and ensure your allergy or dietary information was captured correctly during booking. Your table will also be assigned to a Head Waiter when you visit the main dining room for the first time.
We’ll be happy to organise and book dining for you in your main dining room, or to make any reservations for the speciality restaurants. Guests with severe allergies are advised to use their main dining room to further minimise the risk of cross‑contamination.
In the meantime, here’s some information we’d like you to be aware of, all of which will be explained to you in more detail by your Head Waiter on board:
- Lunch and dinner for your first day on board will be pre-ordered by the chef on your behalf to ensure your dietary requirements are met. We'll let you know which restaurant to go to on the day.
- During the main dining room meal service throughout the day, guests with allergies or other dietary requirements are provided with the next day's menus, which will inform them of their available choices. Your waiter can take your pre-order of your choices for main dining the next day. If you have not visited the main dining restaurant for a meal service or haven’t been given the next day's menu, the menus are sent to your stateroom for you to complete your selection.
- For our alternative dining venues, we can send a copy of the menu directly to your stateroom to allow you to make your selection; pre-orders can be made 24 hours in advance.
- Afternoon Tea includes a pre-made selection of gluten free, no sugar added, vegetarian, and vegan sandwiches and desserts.
- Our Room Service team will be provided with a list of all guests’ dietary requirements and allergies.