Who is Feefo?

Feefo is an independent global review company that many businesses use to gather and share impartial customer reviews and insight. The company collects reliable, genuine and authentic customer feedback to help consumers make confident buying decisions and enable businesses to better understand their customers.

What do they do?

Feefo works with companies like Cunard to invite customers who have experienced our holidays to leave feedback about the service they have received. Feefo then publishes all of these reviews on their independent platform and allows Cunard to publish the reviews on their website too. All reviews are shared with Cunard to allow us to act upon any negative experiences customers may have had.

Who does Feefo work with?

Feefo works with any business who will benefit from collecting reliable, genuine and authentic customer feedback and insights, and wants to build consumer trust and offer customers impartial reviews of their products and services. To date, Feefo does this on behalf of 3,000 companies globally, providing reviews and business insights for more than 5,000 websites.