You’ll need to reserve an accessible stateroom if you wish to bring aboard a mobility scooter. You must store your mobility scooter, wheelchair or any other mobility aids inside your stateroom when not in use.

We offer hearing systems and visual alert systems on board. Our emergency videos have subtitles, and you can also request DVDs with captions, transcripts of theatre shows and written commentaries of shore excursions.

We can provide large print versions of the safety and emergency information and the Daily Programme. The emergency information is also available in Braille. We hold a variety of audio books on each ship, for use with your own audio player.

You can bring aboard a registered assistance dog, at no extra charge, if it’s trained to assist a person with a disability and a full member of the ADI and IGDF. Assistance dogs may not be permitted in certain ports.

If you need help with daily tasks, such as washing, using the toilet, eating and moving around the ship, you’ll need to travel with a companion, carer or personal assistant who can provide this for you.

We welcome guests with intellectual, cognitive and developmental disabilities on our ships. If you need the help of a carer at home for day-to-day tasks, we ask that you travel with a companion who can meet your needs.

All stateroom and dining allocations are dependent on your fare type, and when you make your booking. We cannot guarantee the position of your stateroom or your dining room table. Please contact us with any questions.