Which Cunard ships sail from Southampton?

Queen Mary 2, Queen Victoria, and Queen Anne sail from Southampton throughout the year, cruising to Europe, New York, Australia, and many more locations. Queen Elizabeth homeports outside the UK, visiting the Caribbean, Alaska, and Central America.

Are there Electric Vehicle charge points at the Southampton cruise terminal?

There are no Electric Vehicle charge points at the port. CPS, our parking provider, can offer trickle charging as part of their parking package on a first come first served basis.

When is the latest I can change the Cunard Fare benefit on my booking?

You can change your Cunard Fare benefit up until 35 days before departure. This is also the latest car parking can be booked.

Car parking in Southampton

All the essential information you need to know about car parking in Southampton, including our booking process and valet parking service.

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Easy parking

For your convenience, our parking facilities are situated in close proximity to the terminal for effortless parking and immediate access to your Cunard ship.

Find us here:
Mayflower Cruise Terminal (Berth 106)
Ocean Cruise Terminal (Berth 46/7)
City Cruise Terminal (Berth 101)
Queen Elizabeth II Cruise Terminal (Berth 38/9)
Horizon Cruise Terminal (Berth 102)

How to book

To secure your parking arrangements in Southampton, we kindly request you contact Cruise and Passenger Services (CPS). Bookings may be made via their website or by telephone at 0345 071 3939, no later than 35 days prior to your scheduled departure. Please direct any email enquiries to info@cruiseparking.co.uk.

Please note: cruise terminal car parking bookings can only be arranged at least 72 hours after you booked your Cunard voyage.

If you are booking parking for a car towing, the booking of two parking spaces will be required, and charges applied accordingly.

In instances where your disembarkation terminal differs to your embarkation terminal in Southampton, CPS will facilitate the relocation of your vehicle. For example, embarking at Ocean cruise terminal and disembarking at City cruise terminal.

However, please note that for wheelchair accessible vehicles (WAV) wherein the wheelchair serves as the driver's seat, CPS is unable to relocate the vehicle. In such cases, a dedicated assistance taxi will be arranged for your transfer.

Please note: the valet parking service provided by Cruise and Passenger Services is the sole authorized parking provision within the Southampton port estate.

Optional complimentary parking

If you book a voyage with the Cunard Fare, you can, subject to availability, choose complimentary car parking as your additional benefit.

If you are eligible for complimentary car parking and this has been confirmed by Cunard at the time of booking, you must reserve your parking space a minimum of 35 days prior to departure with Cruise and Passenger Services directly (see section "How to book.").

Complimentary car parking bookings can be made 72 hours after making your voyage booking. We advise that you book early, otherwise availability cannot be guaranteed and you may not be able to secure a booking.

Please note that Cruise and Passenger Services do not offer complimentary parking for blue badge holders and there are no such facilities offered at any of the terminals in Southampton.

Once booked, you will be sent a confirmation pack with all the details and a parking sticker for your car.

Arriving for your voyage

Upon arrival at your designated terminal within the Port of Southampton, you will be directed to a designated vehicle drop-off lane for the purpose of luggage unloading. Porters are available to provide assistance, should it be required.

Following luggage unloading, vehicle check-in and key handover to Cruise and Passenger Services (CPS) personnel will be conducted. Subsequently, passengers may proceed to the departures area. A specialist driver will relocate the vehicle to a secure, long-term parking facility, where it will remain until your return. All parking facilities are subject to stringent security measures, including 24- hour patrols.

Upon your return to Southampton at the end of your voyage, after collecting your luggage and clearing customs, you will be directed from the terminal to the vehicle key collection point. Following key retrieval, you will be guided to the designated area within the parking facility where your vehicle is located. Marshals will be present to provide further assistance.

Please note: Accessibility parking bays are not available within the cruise terminal. Passengers with accessibility requirements will be directed to a dedicated mobility receiving lane, where vehicle check-in and porterage assistance for luggage are provided.

Mobility assistance is available within the terminal building, if required.

For more information, visit Cruise Parking with CPS - Help.

Cancelling or transferring your booking

If you've chosen the Cunard Fare complimentary car parking benefit, there will be no cancellation charge for the parking services. If you cancel your voyage, the car parking reservation will be automatically cancelled in conjunction with the associated voyage booking.

If you have booked your car parking  through Cruise and Passenger Services and paid them directly, their terms and conditions apply. Please contact them via their website or call CPS on 0345 071 3939.

Should you transfer your voyage to an alternative sailing, a new parking reservation with Cruise and Passenger Services (CPS) is required. This applies regardless of whether the initial parking was booked independently or as part of the Cunard Fare benefit.

Please note: the Cunard Fare car parking benefit, if applicable to your current voyage, may not be offered on the alternative sailing to which you are transferring.

Further information

In the event of early disembarkation and your car is parked with Cruise and Passenger Services, please contact them directly to arrange a convenient time for collection.

CPS - 0345 071 3939

info@cruiseparking.co.uk

For more information on alternative travel to Southampton ports, please see our Cruises from Southampton page.

Southampton cruise car parking FAQs

For cruises that sail out of Southampton and fly back into the UK, or vice versa, a transfer is generally provided from the airport to the ship in Southampton, or vice versa. Cruise Connect have 50 collection and drop-off points throughout the UK which can be found on their website.

If you book your voyage with the Cunard Fare pricing, you may be able to select complimentary cruise transfers as your chosen Cunard Fare benefit. In some instances, complimentary coach transfers may be available. This will be notified to you at time of booking. If this is the case then you must ensure that you have made your coach transfer booking with the Cruise Connect at least 35 days prior to departure.

All coaches are equipped with reclining seats, are non-smoking and normally have a WC and washroom. In addition, comfort stop(s) are made en route. Coaches also have wheelchair access via a lift or ramp.

Please contact Cruise Connect for pick-up point information, booking, or for further details (Telephone: 0344 338 8690 calls are charged at local rate plus your telephone company’s network access charge, email: cruiseconnect@intercruises.com).

Southampton is home to five cruise terminals: Ocean, QEII, Horizon, Mayflower, and City. You will find out which one your cruise disembarks from in the days leading up to sailing, and it will be shown on your boarding pass, which you can print out from My Cunard after check-in.

All cruise terminals have parking nearby, plus taxi ranks, accessible boarding, toilets and waiting lounges with ample seating. Some terminals also have priority lounges for qualifying guests. Food and drinks are available from cafés, snack bars and vending machines at all terminals.