What's included in your cruise fare

When booking with Cunard, your fare will include: 

Staterooms

• A choice of Britannia, Britannia Club, Princess Grill and Queens Grill staterooms and suites. All en suite and air-conditioned.
• Your own personal steward or butler* (for Queens Grill suites).
• Nightly turndown service.
• Satellite TV (with multi-language film and music channels).
• Direct-Dial Telephone.
• Refrigerator.
• Hair Dryer.
• Safe.
• Daily Shipboard Newspaper and Programme.
• Egyptian cotton bed linen.
• Pamper pack.

Dining

• Breakfast, lunch and dinner in the main restaurant associated with your stateroom grade.
  
• A self-service buffet restaurant (the Lido or Kings Court) offering breakfast, lunch, dinner and snacks.
• Room service.
• Afternoon Tea of sandwiches, cakes and pastries each day.
• Tea, coffee, water and fruit juice are available 24 hours a day at the Lido Restaurants on Queen Elizabeth and Queen Victoria, and Kings Court on board Queen Mary 2.
• Water during meals and coffee after meals.

Entertainment

• Productions in the Royal Court Theatre, including light-hearted comedies, serious dramas, Shakespeare classics and spectacular musical productions.
• Dancing in the nightclub or Queens Room.
  
• Deck games, board games, and quizzes.
• Access to our on board libraries.
• A variety of fitness and dance classes.
• Live music in many venues, including resident bands to jazz ensembles to classical recitals and soloists.
• Film screenings in cinema venues or in your stateroom.
  
• Shows in the planetarium (Queen Mary 2 only).
• Cunard Insights - regular talks on contemporary issues by well-known celebrities, experts and personalities.

Health and well-being

• Full use of the sports court for football, deck tennis, basketball and more
• A choice of swimming pools and whirlpool spas
• Fully equipped gym

Children's clubs

• Full access to our supervised age-specific children's clubs.
• Wide range of entertainment and age-specific activities offered day and night.

Fare benefits

When booking with the Cunard Fare, you can choose your stateroom location and have use of the shuttle bus service provided by Cunard when on shore. You will also benefit from first priority for receiving your chosen dining seating time and table size in the Britannia Restaurant, and you will receive the highest priority for stateroom upgrades: all for only a 15% deposit.

When you book the Cunard fare for a voyage of 7 nights or more, you can select one additional benefit, free of charge:

• On board spending money
  
• Car parking at Southampton
• Return coach transfers on all Southampton roundtrip voyages

There are several elements of a Cunard voyage that are not included in your fare. These include:

• Shore experiences.
• Premium soft and alcoholic drinks.
• Drinks packages and wine collections.
• Wine experiences.
• Dining in our alternative venues.
• Speciality Afternoon Teas.
• Gift packages.
• Internet packages.
• On board retail and art gallery.
• The casino.
• Spa and salon facilities and treatments
• Selected classes, tours and activities on board.
• Gratuities.
• Travel insurance.

Complimentary parking

If you are booking a cruise on the Cunard Fare promotion, you can, subject to availability, choose from either complimentary car parking or coach transfers at the time of booking.

If you are eligible for complimentary car parking and this has been confirmed by Cunard at the time of booking, you must confirm the reservation of your parking space a minium of 35 days prior to departure with Cruise and Passenger Services directly (see below section "How to book"). 

Bookings can be made 72 hours after making your cruise booking, and must be made a minimum of 35 days prior to your departure date. We advise that you book early as otherwise availability cannot be guaranteed and you may not be able to secure a booking.

Please note that Cruise and Passenger Services do not offer complimentary parking for blue badge holders and there are no such facilities offered at each of the terminals in Southampton.

Once booked, you will be sent a confirmation pack with all the details and a parking sticker for your car.

How to book

If you do not have parking included in your cruise fare, you can book directly with our partner, Cruise and Passenger Services (CPS).

To arrange car parking in Southampton

Please call Cruise and Passenger Services (CPS) on 0345 071 3939 a minimum of 35 days prior to your departure date. Please note you can secure your space 72 hours after you have booked your cruise holiday. We advise that you book early as otherwise availability cannot be guaranteed and you may not be able to secure a booking.

To arrange car parking at the airport

You can arrange car parking at many UK airports through Holiday Extras via My Cunard in the "Getting there and Back" section. Once you have booked, Holiday Extras will email a booking confirmation confirming the car park details, directions, dates and times booked.

Full details of prices can be obtained, and bookings can be made on the Cruise and Passenger Services website. If you intend to take a trailer on your car, you will need to book two spaces and be charged appropriately. Cruise and Passenger Services can also be contacted via email on info@cruiseparking.co.uk.

Cancelling or transferring your booking

If your booking has complimentary car parking then there is no charge for the parking services to be cancelled and your car parking booking will automatically be cancelled along with your cruise booking.

If you have booked your car parking directly with Cruise and Passenger Services and paid them directly, then a cancellation charge is applicable if cancelled more than 48 hours prior to embarkation. If the booking is cancelled within 48 hours prior to embarkation, then the full amount of your parking costs are taken as a cancellation fee with no refund.

Should you transfer your cruise to an alternative sailing then you will need to rebook your parking with Cruise and Passenger Services whether you are booking independently with them or if your new cruise has the complimentary offer applied to it.

Please note: If the cruise you are transferring from has a complimentary car parking offer applied to it this may not necessarily be available on the cruise you are transferring to.

Coach Transfers

For guests booking a cruise on the Cunard Fare promotion, where available, complimentary coach transfers are one of the benefits available to choose from at the time of booking.

Return coach transfers are available for other fare types on all Southampton roundtrip cruises of seven nights or more (with the exception of Full World Voyages).

Coach transfers are available to all guests on the booking. Please let us know at the time of booking if you wish to use this service and then contact Intercruises on 0344 3388 690 no later than 30 days prior to departure.

Coach transfers for Transatlantic fly-cruises operate differently. Please contact our Customer Contact Centre or your local Travel Agent for assistance with transfers for these voyages.

Tea, coffee, water and fruit juice are available all day at the Lido Restaurants on Queen Elizabeth and Queen Victoria, and Kings Court on board Queen Mary 2. Water during meals and coffee after meals are complimentary. Tea and coffee-making facilities are also available in all our staterooms.

Guests staying in our Queens Grill suites enjoy a complimentary mini-bar, stocked with two bottles of wine or spirits of their choice and soft drinks.

Cocktails, wines, speciality teas and coffees and other drinks are all available for an additional charge. We also offer drinks packages and wine collections, covering everything from hot or soft drinks to our 'create your own' collection to enjoy during your voyage. These too are available at additional cost.

From your waiters and stateroom stewards to the many more people supporting behind the scenes, every Cunard crew member puts their heart and skill into ensuring you experience Cunard's legendary White Star Service.

To ensure crew in these areas are rewarded for the service they provide to you, and to eliminate the need for tipping, a hotel and dining service charge is added to your on board account and every dollar collected goes directly to the crew members. There is no administrative fee. Of course, should you wish to individually reward any other crew member who has made your time on board particularly memorable, please feel free to do so.

Hotel and dining service charge

For details on current charges, please visit our service charges page.

For bar, spa and salon services

A 15% charge is automatically added to your on board account for each purchase.

For more information, please visit our service charges page.

All of our ships are Wi-Fi-enabled so you can access the internet on your own devices or via our terminals in the library or ConneXions. Wi-Fi packages are available to purchase once on board through My Voyage. For more details, visit our staying connected page.

Wi-Fi is free to all guests for the purposes of accessing My Voyage, our on board digital planner, on personal devices. Connection is available from the moment you step on board, and instructions can be found in your stateroom.

You can also use your roaming partner - when near shore - or the Telenor network - when at sea. Charges for these connections are set by your network service provider and will be added to your mobile bill rather than your on board account. Please contact your normal service provider for data allowance and costs.

A Complimentary Internet Time Plan is available to our Gold, Platinum and Diamond World Club members. Terms and conditions apply. For more information on these and other benefits, visit our Cunard World Club page.

On a Cunard voyage, guests can enjoy two main dining options: Main (stateroom) dining, and alternative dining.

Main dining

Every stateroom grade on board has an associated restaurant, all of which offer menus that vary by the day and cater to all tastes. Breakfast, lunch and dinner in your assigned stateroom restaurant are included in your cruise fare.

• Britannia Restaurant - for Britannia inside, oceanview and balcony staterooms. Guests will be able to choose between Early, Late or Open Dining options.
• Britannia Club Restaurant - for Britannia Club staterooms. Guests have an assigned table and can dine whenever they wish each evening.
• Princess Grill Restaurant - for Princess Grill suites.  Guests have an assigned table and can dine whenever they wish each evening.
• Queens Grill Restaurant - for Queens Grill suites.  Guests have an assigned table and can dine whenever they wish each evening.

Alternative dining - included in cruise fare

Some other venues on board serve menus that are also included in the cruise fare, offering a change of scenery at mealtimes. The Golden Lion serves traditional pub fare, whereas Kings Court and the Lido buffets serve a wide variety of ever-changing dishes from the early hours until late at night, often including menus inspired by ports on the current itinerary. If a quiet night in is what you desire, take advantage of our complimentary room service and eat when it suits you in the privacy of your stateroom.

Also included in your fare is Cunard's signature Afternoon Tea: a must-try experience, served in the Queens Room while live music is played in the background.

Alternative dining - at additional cost

Whether it's for a special occasion or simply just because, our elevated alternative dining venues are available to tempt you. These include Dinner at the Lido or Kings Court - separate from the buffet, these are elevated dining experiences with meals prepared at the table, exquisite presentation and delicious wine pairings from our expert sommelier. Each of our ships also features Steakhouse at the Verandah, a unique dining experience with the finest cuts of beef, seafood and a variety of other delectable options for you to savour - and a unique cocktail menu to accompany it. All of these dining venues are available at additional cost, payable on booking.

For a surcharge, you can elevate your Afternoon Tea with champagne.