Flexible booking terms.

If you are booked on a Cunard voyage and wish to cancel, our standard cancellation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in accordance with the following scales on our Passage Contract page.

For peace of mind, it helps to have added flexibility. Our standard policy gives you the flexibility to transfer or cancel your booking, free of charge and as many times as you like, up to the date your cruise balance is due.

For cruises booked within final payment or under a limited time offer with a non-refundable deposit, the booking is transferrable but subject to cancelation fees. View the standard cancelation policy in our Passage Contract for more details.

Future Cruise Credit (FCC) terms and conditions.

In light of the Covid-19 pandemic, many guests have accepted Future Cruise Credits (FCCs) in relation to canceled voyages. These FCCs will be valid until January 1, 2027.

FCCs offered as a gesture of goodwill are non-refundable and are valid for two years.

FCCs can be redeemed against any voyage that’s on sale at the time of booking, on any fare type, subject to availability. Where the cost of the new vacation is more than the FCC, guests can simply pay the difference. 

When booking a new voyage online, please input your CWC membership number where indicated and the Future Cruise Credit will automatically be applied to any new booking made by January 1, 2027. For help during the online booking process, refer to our Future Cruise guide.

Guests may use their FCC to upgrade their existing booking. Should guests wish to do this they should contact their Travel Advisor or us, if they have booked direct.

All new bookings using FCCs will be subject to Cunard’s Booking Conditions, including our standard cancelation terms. Once an FCC has been applied to a new booking, in the event of a cancelation of a voyage by the guest, any refund will be given in FCC.

Cunard's response to Covid-19

For our mot recdent updates,  including our testing and vaccination policies, boarding procedures and what you can expect on board, please visit our travel requirements page.