Voyage fare refund request form.

If you do not wish to accept the Future Cruise Credit (FCC), you can request a refund, unless otherwise stated. In the meantime, you may wish to take a look at our wide range of itineraries that you can book using your FCC.

Please note we are only able to process refund requests via this online form. As soon as we have received your refund request and have verified it, we will process your refund as quickly as we can.

Please note the following when completing this form:

You will need your six-digit Cunard booking reference (which will start with the number 2) and can be found on all emails relating to your voyage.
It is important that we receive only one request per booking.
The details entered on this form must be those of a named guest on the booking.
If you have more than one booking affected by the pause in operations, please complete a unique form for each booking reference.

Incorrect or incomplete details entered on this form may result in delays to your refund request.

Please note, the above information relates to refund requests for voyages Cunard has cancelled. Should you wish to cancel your voyage outside of this operational pause and receive a cash refund according to our standard booking conditions, please call our Customer Service Department at (800) 728-6273.

The below form should only be used to request a refund for your voyage fare. Refunds for pre-purchased experiences for cruises canceled as a result of our pause in operations will be refunded automatically to the card used to make the payment.

Guests who have booked through Travel Advisors based outside of the US should please approach their Travel Advisor to process the refund. If you would prefer to claim the FCC, you don't need to do anything as this will automatically be applied to your Cunard World Club Membership number.

Title*

First name* (as on your voyage booking)

Last name* (as on your voyage booking)

Date of birth*

Postal code*

Select address

Street address*

Address line 2*

City/Town*

Country*

Email address*

Phone number* (Please enter numbers only; no dashes)

Cunard Booking Reference Number* (you can find this on your voyage confirmation)

How did you book your vacation?

Total amount paid for your booking (to the nearest dollar), including any flights and hotels booked through Cunard (excluding any pre-purchased on-board experiences)

The personal information you provide will be used solely to find and manage your booking(s)/cancelations. Further information on how Cunard will use your personal information can be found in our privacy notice.