Can I cancel my shore experience?

You may cancel or amend the majority of reserved experiences at no cost online through My Cunard or by phoning our customer contact center up to 3 days in advance of sailing. There may, however, be shore experiences that are non-refundable or incur a cancelation penalty or have an earlier cancelation deadline; details of this will be contained in the tour description.

Can I cancel my shore experience when I am on board the ship?

Once on board, if you wish to cancel your shore experiences before the cancellation deadline (generally 48 hours prior to the arrival in port) a 10% cancellation fee will be applied to your onboard account and the full amount paid will be refunded to your original credit / debit card.

How much time will I have in port?

The time the ship will be in port will vary from cruise to cruise, and port to port. Time in port variations include: Half day (approximately 5 - 7 hours) Full day (approximately 7.5 - 11 hours) Evening Some of our longer voyages have evening departures from port. These usually follow a full day in port, and the ship will depart at or after 9pm local time. Examples include Cape Town, Hong Kong and Sydney. Please note that the timings above are based on the ship's arrival and departure times, not the length of time you have ashore.

Who do I contact for more information on a shore experience?

If you require any further information that is not available on My Cunard or our FAQ page (Going ashore section) for shore experiences, please call our Customer Service Department at (800) 728-6273.

Do I need travel insurance for my shore experience?

Before booking any activity shore experience we strongly recommend that you ensure your travel insurance extends to cover the specified activity. It is your responsibility to obtain adequate insurance.

I’m travelling with friends and family, can we all travel together?

Guests wishing to travel together should all meet for the experience together as this will help the Shore Experience team allocate places in the same vehicle.

The crystal-clear sea and secluded beach at Cala Gat, Rajada, Mallorca

Shore Experiences

Immerse yourself in exotic locations brimming with culture, adventure and natural beauty with our wide range of Shore Experiences and tours.

In a changing world, ensuring guest safety is our top priority alongside providing the incredible vacation experience our guests have come to expect. With this in mind, Cunard is proud to present our new range of Shore Experiences. With excursions, trips, and tours to suit every age, ability, and wallet, our exciting range is available to book through My Cunard from one year before your departure date.

Book early to secure your space and enjoy a 10% saving when you book in My Cunard compared to when you book on board*.

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A helicopter flying over a dogsled in Alaska

Once-in-a-lifetime experiences

Take the opportunity to tailor your time ashore, just as you wish.

Encounter iconic landmarks and locations from land, sea or air for a unique perspective.
Climb the Sydney Harbour Bridge, join a lobster fishing crew in the Atlantic from Halifax, or have lunch in a French château near Cherbourg.
Go beyond our scheduled experiences with bespoke options, including your own private vehicle and guide for the ultimate location tour.

Bespoke experiences

Gardens by the Bay in Singapore at night

Get to the heart of your destination

Let the world inspire you with a shore experience featuring unique aspects of each destination. Immerse yourself in the sights, smells and tastes of our favorite locations, from sunny Mediterranean vineyards to the silver skyscrapers of Singapore, with our official guides.

Experience history, culture and scenery unique to each location, with local tours available in most ports of call.
Try traditional Portuguese tile painting in Lisbon, hike Sugarlump Mountain in Ålesund, or view marine life from a catamaran in the Caribbean Sea.

Spanish Steps, Rome, Italy, Europe, Mediterranean

Your essential destination highlights

Enjoy a perfect introduction to your destination. Balance wonder and discovery with price, and savor the highlights of your journey.

Choose from a range of different intrepid activities or sightseeing at your leisure.
Pack as much as you can into your time on shore with guided tours, for the ultimate taste of your destination.
Explore Copenhagen on foot and by canal boat, visit Mount Teide on volcanic Tenerife or take a tour of the architectural wonders of Barcelona.

Man using wheelchair with bag on street with sunlight

Accessible Shore Experiences

Many of our ports offer accessible experiences, ranging from lower activity-level tours to specifically adapted excursions for wheelchair users. Enjoy the freedom to explore ashore with the knowledge that our team has assessed your Shore Experience for accessibility in advance.

Discover more

For the full range of experiences and prices, please log in to My Cunard using your booking reference.

Shore Experience terms and conditions

*Savings are when compared to the on-board price and apply to selected Shore Experiences in My Cunard up until three days before the cruise departure date. See T&Cs.

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Frequently asked questions

Browse through the questions below for more details about our shore experiences, or visit the 'Going ashore' section on our site FAQ page for a wider range of information.

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Different parts of the world may have different requirements for disembarking the ship, whether you are on your own or on a booked Shore Experience.

During your voyage it is your responsibility to meet all the entry requirements for that country at the time of sailing. Please check the government website of the country you are traveling to and ensure you are aware of the most up-to-date country requirements, as we can’t accept responsibility if you are denied entry to a country because you don’t meet the entry requirements.

As the pioneers of world voyages, no one knows the world as well as us. Our Shore Experiences are tried and tested, and hand-crafted to maximize your time ashore.

Peace of mind

If the weather prevents us from docking, or operating shore experiences, the full price of your Cunard Shore Experience will be refunded (provided the excursion didn’t start). Additionally, if your Cunard tour is running late, your ship will not depart without you.

Your shore experiences team

With a dedicated team on board, you can book, or discuss, shore experiences throughout your voyage. Knowledgeable and well-experienced, they can recommend tours, answer questions, and take care of all the details for you.

Local expert guides

All Cunard tour guides possess a wealth of local knowledge. By sharing their expert insights, you will get a more thorough understanding of the destinations you visit, and find your experiences more rewarding and inspiring.

Booking online

Shore experiences will be available to book on My Cunard from approximately one year prior to departure and will be paid for in full at the time of booking. This method of booking gives you the best chance at getting your first choice of experiences before spaces run out.

Booking on board

You may book shore experiences on board, which will be charged to your on board account, to be settled at the end of your voyage.

The price of a Shore Experience depends on several factors, such as the type of experience you take, duration, and whether it includes lunch or refreshments, To see the full range of experiences available on your itinerary, with prices, please log in to My Cunard with your booking reference.

We are currently working on a new shore experience program with a variety of options, to ensure that we have experiences available for all guests to travel ashore and experience the destination as they choose.

Prices are subject to change without notice and may increase before departure. Experiences have limited availability, so it's worth booking early.

Book early to secure your space and enjoy a 10% saving when you book in My Cunard compared to when you book on board*.

Shore experiences give you the opportunity to see places you have always dreamt of and try things you have never done before. Experiences vary in length so you can opt for a brief introductory tour, a half-day highlight or an in-depth, full-day exploration.

Log in to My Cunard with your booking reference to browse our experiences, using the filters (including duration) to help find the perfect one to fit your plans.

The time the ship will be in port will vary from cruise to cruise, and port to port. Time in port variations include:

Half day (approximately 5 - 7 hours)
Full day (approximately 7.5 - 11 hours)
Evening Some of our longer voyages have evening departures from port. These usually follow a full day in port, and the ship will depart at or after 9pm local time. Examples include Cape Town, Hong Kong and Sydney.

Please note that the timings above are based on the ship's arrival and departure times, not the length of time you have ashore.

Standards of transport vary considerably throughout the world. Air-conditioned coaches are not available in some countries, whilst in others local buses are the best that can be provided. Please also bear in mind that cars, taxis or mini-buses may also be used at some ports where coaches are not available, or are limited. Guests are asked to take care when boarding and disembarking vehicles particularly bearing in mind that some vehicles have high steps.